Reception and Office Support Pathway
Study this course for just $25 per week on an interest-free payment plan.
Flexible & Online
This course has flexible and Online study options, so it works around your schedule and lifestyle.
Affordable Payment Options
Study for $25 per week!
Receive comprehensive tutor support via phone, email and chat
Course Duration – Self-paced learning. This course is 150 hours in duration but you have up to 12 months to complete the course.
How It’s Delivered – 100% Online
When’s the start date – Start at anytime
Course Provider – The Career Academy in Partnership with Deakin University
Payment options for this course include:
- Upfront Payments
- Interest-free Payment Plans ($25 per week).
- Role of a Receptionist
- Effective Business Communication
- Introduction to Microsoft Word
- Time Management, Ethics and Professionalism
- Organise Schedules
- Office Organisation and Procedures
- Workplace Health and Safety
- Customer Service Skills
- Customer Relationship Management
- Using Microsoft Excel
- Dealing with Invoicing, Credit Policies and Cash Management
The Assessment of competence
- A professional review of your CV by an expert
- Preparation of documentary evidence for the Deakin Credential assessment process – including a written testimony and other evidence as per the evidence guide.
Your Deakin University credential
- Submit your evidence and reflective testimony that you’ve developed during the Assessment of Competency via Deakin’s credential portal
- Undertake your online video testimony
- Deakin completes their assessment. You may be asked for additional evidence or testimony during this time
- Successful candidates will be issued their credential which can be shared through social platforms like LinkedIn.
Looking to Advance Your Career?
Become a receptionist with this Reception and Office Support Pathway and fast track your administration career.
You’ll complete a ten-week certificate followed by an Assessment of Competence with The Career Academy, and then a Deakin University Professional Practice Credential in business communication. The credential is a mini-degree or certification in a specific topic area.
Who Should Study The Reception and Office Support Pathway?
- Administrators who would like to gain a qualification
- Job seekers wanting to upskill in the administration industry
- Anyone wanting a Deakin University credential
- Those wanting to get into the health care industry
- Gain two qualifications to add to your CV
- The Career Academy Reception and Office Support Pathway
- Deakin University Professional Practice Credential in Business Communication
- Opens doors for further personal growth via a pathway into Deakin University
- Flexible online study – work at your own pace in your own time
- Receive unlimited one-on-one tutor support
Three steps to gain your Credential from Deakin University!
- Complete The Career Academy Reception and Office Support Pathway
- Complete an Assessment of Competence
- Submit your work to Deakin University and receive your credential in Business Communication.
What People are Saying About The Reception and Office Support Pathway
★★★★★ “The course is very good, covering all the aspects of the course titles. I have broadened my knowledge and looking forward to a job with this qualification. I had very good comments on my assignments.
The tutors have been very helpful and prompt in giving the feedback regarding the questions which I had and also marking of the assignments. They all had been very helpful. I have recommended a friend for studying at Career Academy.”
– Anila Singh
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