Medical Reception Pathway

Study this course for just $25 per week on an interest-free payment plan.


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  • Flexible & Online

    This course has flexible and Online study options, so it works around your schedule and lifestyle.


  • Affordable Payment Options

    Study for $25 per week!


  • Expert Support

    Receive comprehensive tutor support via phone, email and chat


Course Details

Course Name  – Medical Reception Pathway

Course Duration  – Self-paced learning. This course is 150 hours in duration but you have up to 12 months to complete the course.

How It’s Delivered  – 100% Online

When’s the start date  – Start at anytime

Course Provider – The Career Academy in Partnership with Deakin University

Medical Reception Jobseeker Pathway

Deakin University and the Career Academy

Payment options for this course include:

  • Upfront Payments
    or
  • Interest-free Payment Plans ($25 per week).

Modules Included in the Medical Reception Pathway

  1. Role of a Receptionist
  2. Medical Reception Service Skills
  3. Time Management, Ethics and professionalism
  4. Maintain Patient Records
  5. Working with ACC & Introduction to Medtech
  6. Effective Business Communication
  7. Introduction to Microsoft Word
  8. Workplace Health and Safety
  9. First Aid and Medical Emergencies
  10. Customer Relationship Management

The Assessment of competence

  1. A professional review of your CV by an expert
  2. Preparation of documentary evidence for the Deakin Credential assessment process – including a written testimony and other evidence as per the evidence guide.

Your Deakin University credential

  1. Submit your evidence and reflective testimony that you’ve developed during the Assessment of Competency via Deakin’s credential portal
  2. Undertake your online video testimony
  3. Deakin completes their assessment. You may be asked for additional evidence or testimony during this time
  4. Successful candidates will be issued their credential which can be shared through social platforms like LinkedIn.

Looking to Advance Your Career?

Become a medical receptionist with our Medical Reception Pathway and fast track your administration career.

You’ll complete a ten-week certificate followed by an Assessment of Competence with The Career Academy, and then a Deakin University Professional Practice Credential in business communication. The credential is a mini-degree or certification in a specific topic area.

Who Should Study The Medical Reception Pathway?

  • Administrators who would like to gain a qualification
  • Job seekers wanting to upskill in the administration industry
  • Anyone wanting a Deakin University credential
  • Those wanting to get into the health care industry

Key benefits

  • Gain two qualifications to add to your CV
    • Certificate in in Medical Reception and Terminology
    • Deakin University Professional Practice Credential in Business Communication
  • Opens doors for further personal growth via a pathway into Deakin University
  • Flexible online study – work at your own pace in your own time
  • Receive unlimited one-on-one tutor support

Three steps to gain your Credential from Deakin University!

  1. Complete The Career Academy Medical Reception Pathway
  2. Complete an Assessment of Competence
  3. Submit your work to Deakin University and receive your credential in Business Communication.

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What People are Saying About The Medical Reception Pathway


★★★★★ “The course has been very straightforward and I have loved the tutors that have marked my work as they give great remarks in not only on my ability but most importantly in areas that i can improve in.
– Natalia McFlinn

★★★★★ “The tutors have been very helpful, the introduction email and videos were very informative and it’s great that we can refer to them in the future of need be” 
– Jess Wilcox

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Medical Reception Pathway Thom Gardner - Content Manager September 10, 2018 August 21, 2018