Conflict Management Certificate

Study the Conflict Management Certificate for just $50 per week with Ezypay or 4 x fortnightly payments with Afterpay 100% online from the comfort of your own home.


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Study 100% Online From Anywhere In Australia

37% Off + Free Apple-Style Airpods When You Pay Upfront

No Entry Requirements Or Previous Experience Needed.

Flexible Self Paced Study

Affordable Payment Plan Only $50 Per Week

One On One Tutor Support

Course Details


OCA offers the ultimate short course learning experience in Australia. Choose from dozens of courses offering exceptional value, flexible access and online support. If you are looking for fantastic Online Courses in Australia, you have come to the right place!

  • Identify and assess conflict situations
  • Clarify the factors and issues relevant to conflict while exploring possible resolutions using appropriate communication techniques
  • Conduct conflict resolution meetings with involved parties and know when to refer to mediation or counselling processes
  • Record and use lessons learnt in order to improve service delivery and organisational policy
  • Facilitator
  • Conflict Mediator

“I was a bit sceptical about using an online course I had only Googled, but they are fantastic! I have just completed my course and it was amazing! Learned a lot and whenever I needed help, it was always there for me. Never had any dramas and everyone is very friendly. Give it a go, it’s worth it!”  – Felicity

Identify Conflict In Its Early Stages



Conflict resolution is a critical managerial skill. This short course explores the factors that drive conflict and ways to effectively intervene and facilitate positive outcomes in any situation. By learning to identify conflict in its early stages, you’ll be able to respond with confidence and effectively manage workplace situations before they escalate.

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Conflict Management Certificate Melissa Patterson September 24, 2020 August 24, 2020